"Elkay has always delivered everything we needed, when we needed it. We depend on Elkay’s large selection of in-stock products to meet our customers’ needs. "
Wayne, General Manager, industrial products distributor
"I wanted to send a compliment your way for one of the gals in customer service. I just called to follow up on our order that was due yesterday. Shaneis went out of her way to help me. She put me on hold and called the trucking company, when she came back on the line she was able to tell me where we were on the route today and confirm that the line item I was looking for was on the truck.
Thank you Shaneis! "
Thank you Shaneis! "
Renee, Merchandising Supervisor, industrial products distributor
"I first want to thank everyone for their assistance given to me on Saturday; opening up early for another customer’s emergency and then opening up the 2nd time. This is extraordinary service. Thank you. "
Brad, Director of Purchasing, food products distributor
"Just wanted to say what a joy it has been, working with Jose in Customer Care. He always makes us feel as though we are his only customer. He is very professional yet very personable. His response times are amazing and he always does his best to help us out whenever we are in a bind. I am very appreciative to be working with such an outstanding employee of Elkay. In short, thanks for doing a GREAT JOB. "
Dene, Merchandiser, industrial products distributor
"I just want to say thank you all for taking care of my customer. I just spoke with Mike and he said it was one of the best experiences in a long time with y'all yesterday morning. I know that I did not give much time to get it ready. Just thank you for taking good care of him. "
Jessica, industrial products distributor
"Elkay's customer service is the best. They do all they can and I give them 90-95% of my stock business. I rarely have to wait on the phone or wait to long to make pick ups."
Distributor, Highland Park, IL
"People at Elkay are always willing to do what it takes to satisfy my orders. Thanks you for your prompt service, Elkay!"
Distributor, Lewisburg, OH
"I wanted to pass on our gratitude for ELKAY taking the initiative (specifically Alex) and serving our customer needs. Please be sure to commend him for going the extra mile. Truly, this effort defines 'customer service' as his offer and forward thinking will benefit all our customers. The service and accuracy we receive from Elkay is used as a benchmark for all our other vendors to meet. We often use examples like this when challenged with suppliers offering lower cost and other services."
Eric, Director of Purchasing, industrial products distributor
"It is such a luxury for me to know that Elkay has what I need and when I need it. We thought we needed a second supplier, but in truth, Elkay fulfills almost all of our business needs because of their vast product selections and their level of inventory maintained for on time deliveries."
Kerry, Strategic Sourcing Manager, food products distributor
"Elkay is a good company to work with. I have bought from Elkay for 17 years. Any problems are taken care of ASAP."
Distributor, Montebello, CA
"Responsive in a timely manor. Very accommodating. Elkay Plastics has always been a pleasure to work with."
Distributor, Seattle, WA